Privacy Policy

Careloop from Pflegista UG (haftungsbeschränkt)

Privacy Policy​

Please note that the following texts are translated from German to English. In case of inconsistencies the German original version has priority.

The protection of your privacy is of particular importance to us.

Careloop from Pflegista UG (haftungsbeschränkt), Glockenturmstr. 22k, 14055 Berlin, Germany, e-mail: www.careloop.io (see also imprint), hereinafter referred to as “Careloop ” or “we”, as operator of the website “info@careloop.io”, is responsible for the use of the personal data of the users of the website in accordance with Art. 4 para. 7 EU Data Protection Basic Regulation (DS-GVO). You can reach our data protection officer at datenschutz@careloop.io or at our postal address with the addition “data protection officer”.

It is important to us that you know at all times when we store your personal data and how we use it. We collect, process and use your personal data in accordance with the applicable European and German data protection regulations.

General information

With our data protection declaration, we would like to inform you when and in what form we collect personal data from you while using the website and the services of Careloop and how we use your data. We inform you about the type of personal data, the extent and the purposes of the collection and use of personal data. We, therefore, ask you to read the following statements carefully. This declaration on data protection applies exclusively to our own Internet presence. The Internet pages in this may contain links to the Internet pages of third parties. Our data protection declaration does not apply to these Internet pages. By agreeing to the following data protection declaration, you consent to the collection, processing and use of your personal data in accordance with the applicable data protection regulations and the following provisions.

Personal data is information with the help of which a person can be determined, i.e. information that can be traced back to a person. This includes, for example, name, e-mail address or telephone number. There is data that already arises due to technical processes when using the Internet and is automatically transmitted to us, and data that you have entered independently on our platform in order to be able to use all functions of our Careloop services to the full extent. We collect, use and pass on personal data only to the extent and if this is legally permitted or you have given your consent.

Data Collection

Every time you access a page of our offer and every time a file is called up, access data about this process is stored in a log file on the server. This information includes the following in particular:

  • File name of the retrieved content (or transmitted content when using the services);
  • Date and time of the request;
  • amount of data transferred, access status (content transferred, content not found, etc.);
  • Operating system, browser and device type;
  • Screen resolution, language and time zone settings;
  • referrer URL, e.g. Internet page visited previously;
  • IP address and name of the Internet provider.

The IP address of your computer will only be stored for the time of your use of the website and will be deleted immediately afterwards or made anonymous by shortening. We collect the above-mentioned data because it is technically necessary for us to be able to show you our website and to ensure the stability and security of the website. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f) DS-GVO.

In addition, we collect personal data when you use the contact form, our services, registration, profile creation and expansion and email contact, as well as for the analysis and presentation of suitable candidates or companies, career optimization and improvement of our offer.

Use of data

Careloop will use your data for the following purposes:

  • Provision of the requested services, e.g. connection with other members.
  • Ensuring the best possible user experience, e.g. editing your profile and managing your privacy settings.
  • Fulfilling our contractual obligations towards you, e.g. informing you about requests from interested parties (invitations to interviews) via the platform, e-mail or telephone.
  • Enabling you to participate in our interactive services.
  • Information about changes to our services.

On our website you can register and create an account to use our services in the form of an online job platform. If you want to register as a candidate, you must enter personal data such as name and e-mail. In addition, information such as language, skills, career path, education and place of work must be entered. You can also use your LinkedIn, Facebook or Instagram account to log in (see our comments on social media log-ins below for more information). In this case, it may be necessary to provide additional information such as name, photo or current position. It is possible that Careloop will contact the candidate to obtain further necessary information and adjust the profile accordingly. Registering as an employer requires the entry of the company name, location, number of employees, contact person and contact e-mail address. The information required for the execution of the contractual relationship will only be processed for this purpose. In most cases, companies look at the profiles of candidates in search of specific skills and contact candidates directly. In addition, Careloop may contact the candidates or the companies via telephone, e-mail or the messaging service in order to suggest companies to the candidates that match your profile or to suggest talents to the companies that match their profile. The legal basis of the processing is Art. 6 (1) sentence 1 lit. b) DS-GVO. The storage of data can be revoked at any time. The data provided and your entire user account can always be deleted in the customer area. You undertake to treat the personal access data confidentially and not to make them available to any unauthorised third parties. We assume no liability for misused passwords, unless we are responsible for the misuse. You should inform us immediately if you have a reason to worry that a third party has gained knowledge of your password or that the password is or has been used or is likely to be used unauthorized. You are responsible for ensuring that the information you provide to us is accurate and complete and for notifying us of any changes in the information you provide. You may view and update information you have provided to us and your account settings on the Site. Once you have finished communicating with Careloop, you should log out and close the browser window, especially if you share a computer with other people. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of 10 years. After 2 years, however, we will restrict the use of your data, with the consequence that it may only be used to comply with legal obligations.

In order to improve the services of Careloop and to check whether employment contracts are concluded between candidates and companies in a timely manner, it is possible for Careloop to view the communication between candidates and companies via the platform.

Information Disclosure

We do not pass on your personal data to third parties unless you have consented to the transfer of data. It is necessary for the purpose of contract implementation or we are legally obliged to do so. Companies with whom we work to place candidates and try to match the right candidate with the right job have access to the profiles of candidates. For this reason, personal data of candidates is also transmitted to these companies. However, the companies are only entitled to process the corresponding personal data in connection with the application process (in particular to be able to store the data in your applicant database) and to contact the candidates if they are interested. The legal basis of the processing is Art. 6 Paragraph 1 Sentence 1 lit. b) and f) DS- GMO.

Furthermore, your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

  • You have given your consent to do so in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO,
  • The disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that there is a legal obligation to pass on the data in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO, and
  • this is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b DSGVO required for the processing of contractual relationships with you.

Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your devices (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your devices, do not contain viruses, trojans or other malware. Information is stored in the cookie that is related to the specific terminal device used. This does not mean, however, that we are immediately informed of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after leaving our site. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your terminal device for a certain specified period of time. If you visit our site again to use our services, it is automatically recognised that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimizing our services for you. These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined time. The data processed by cookies is required for the above-mentioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

Use of Analysis tools

Careloop uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computers, to help the website analyze how users use the site. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be shortened by Google in the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of Careloop, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services related to website activity and internet usage for Careloop. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser log-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Careloop uses Google Analytics with the extension “_anonymizeIp()”. This allows IP addresses to be processed in a shortened form. A reference to persons can thus be excluded. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted. We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f) DS-GVO. Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data protection declaration: http://www.google.de/intl/de/policies/privacy.

Use of Google Adwords

Careloop uses the offer of Google Adwords to draw attention to our attractive offers by means of advertising material (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving an appropriate calculation of advertising costs. These advertising materials are made available by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, which measure certain performance parameters, such as the display of ads or clicks by users. If you reach our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. As a rule, the unique cookie ID, the number of ad impressions per placement (frequency), last impression (important for post-view conversions) and opt-out information (marking that the user no longer wishes to be contacted) are stored. These cookies enable Google to recognize your internet browser. If a user visits certain pages on an Adwords customer’s website and the cookie stored on their computer has not expired, Google and the customer can tell that the user clicked on the ad and was redirected to that page. Each Adwords client is assigned a different cookie. As a result, cookies cannot be tracked through the websites of Adwords customers. Careloop does not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users on the basis of this information. Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of these tools and therefore inform you according to our state of knowledge: Through the integration of AdWords conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it. You can prevent this tracking process in several ways: a) by adjusting your browser software to prevent you from receiving ads from third parties, in particular by disabling third-party cookies; b) by disabling conversion tracking cookies by configuring your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.de/settings/ads, this setting will be cleared when you delete your cookies; c) by disabling interest-based ads from providers that are part of the self-regulatory “About Ads” campaign through the link http://www.aboutads.info/choices, this setting will be cleared when you delete your cookies; d) by permanently disabling them in your Firefox, Internet Explorer or Google Chrome browsers through the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f DS-GVO. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Use of Social Media Plugins

We may use social plug-ins from the social networks Facebook, Twitter, Instagram, LinkedIn and Xing on our website on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the DSGVO. The responsibility for data protection compliant operation is to be guaranteed by their respective providers. The integration of these plug-ins by us takes place by means of the so-called two-click method in order to protect visitors to our platform in the best possible way.

Facebook: On our platform, social media plug-ins from Facebook are used to make their use more personal. For this we use the “LIKE” or “SHARE” button. This is an offer from Facebook. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website by it. Through the integration of the plugin, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you log in to Facebook, Facebook can assign your visit to our platform directly to your Facebook account. If you interact with the plugins, for example by clicking the “LIKE” or “SHARE” button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends. Facebook may use this information for the purposes of advertising, market research and the design of Facebook pages to meet your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our platform with regard to the advertisements shown to you on Facebook, to inform other Facebook users about your activities on our platform and to provide other services associated with the use of Facebook. If you do not want Facebook to associate the data collected via our website with your Facebook account, you must log out of Facebook before visiting our Platform. For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy, please refer to the Facebook data protection information (https://www.facebook.com/about/privacy/).

Twitter: On our website, you will find plugins of the short message network of Twitter Inc. integrated on our website. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons at (https://about.twitter.com/resources/buttons). If you call up a page of our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter receives the information that you have visited our site with your IP address. If you click the Twitter “tweet button” while you are logged in to your Twitter account, you can link the content of our pages on your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. If you do not want Twitter to be able to link your visit to our pages, please log out of your Twitter user account. You can find further information on this in the Twitter privacy policy (https://twitter.com/privacy).

Instagram: Our platform also uses social plugins (“Plugins”) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram Camera”. When you access a page on our site that contains such a plug-in, your browser will connect directly to Instagram’s servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. This integration informs Instagram that your browser has called up the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. When you are logged in to Instagram, Instagram can associate your visit to our platform with your Instagram account. When you interact with the plugins, for example by clicking the “Instagram” button, your information is also sent directly to an Instagram server and stored there. The information is also published to your Instagram account and displayed to your contacts. If you do not want Instagram to associate the information collected through our site directly with your Instagram account, you must log out of Instagram before visiting our platform. For more information, please refer to Instagram’s Privacy Policy (https://help.instagram.com/155833707900388).

LinkedIn: Our platform also uses social plugins (“Plugins”) from Linkedin, which is operated by LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2 (Ireland). The plugins are marked with a LinkedIn logo, for example in the form of an “in”. If you visit a page of our website that contains such a plugin, your browser will establish a direct connection to the LinkedIn servers. The content of the plugin is transmitted directly to your browser by LinkedIn and integrated into the page. This integration informs LinkedIn that your browser has called up the corresponding page of our website, even if you do not have a LinkedIn profile or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a LinkedIn server in the USA and stored there. If you are logged in to LinkedIn, LinkedIn is able to link your visit to our platform directly to your LinkedIn account. When you interact with the plugins, for example, by clicking the “LinkedIn” button, this information is also sent directly to a LinkedIn server and stored there. The information is also published to your LinkedIn account and displayed to your contacts. If you do not want LinkedIn to associate the information collected through our website directly with your LinkedIn account, you must log out of LinkedIn before visiting our platform. You can find further information on this in the privacy policy (https://www.linkedin.com/legal/privacy-policy) of LinkedIn.

Xing: Our platform also uses so-called social plugins (“plugins”) from Xing, which is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany. The plugins are marked with a Xing logo, for example in the form of an “X”. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Xing servers. The content of the plugin is transmitted by Xing directly to your browser and integrated into the page. Through this integration, Xing receives the information that your browser has called up the corresponding page of our website, even if you do not have a Xing profile or are not currently logged in to Xing. This information is transmitted by your browser directly to a Xing server. XING does not store any of your personal data when you access this website. In particular, XING does not store IP addresses. There is also no evaluation of your usage behavior through the use of cookies in connection with the “XING Share Button”. If you are logged on to Xing, Xing can directly assign your visit to our platform to your Xing account. If you interact with the plugins, for example by clicking the “Xing” button, this information is also transmitted directly to a Xing server and stored there. The information is also published to your Xing account and displayed to your contacts. If you do not want Xing to assign the data collected via our website directly to your Xing account, you must log out of Xing before visiting our platform. The current data protection information on the “XING Share Button” and additional information can be found on this website: https://www.xing.com/app/share?op=data_protection

Use of remarketing services

Careloop uses remarketing services from Google, LinkedIn, Twitter and Facebook. This service enables us to provide users who have already visited our website or registered with us with targeted information or offers from Careloop based on the information collected. In the case of Facebook, we use Facebook pixels, which are integrated into our website.

Addresses and URL including links to privacy policy:

Google: Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Privacy policy: https://adssettings.google.com/authenticated Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place,Dublin 2, Ireland Privacy Policy: http://www.linkedin.com/legal/privacy-policy Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0

Facebook Pixel: Facebook (Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) Privacy Policy: https://www.facebook.com/policy.php

Twitter: Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland) Privacy Policy: https://twitter.com/de/privacy

Integration of third party services and content

We may use content provided by third parties on our website on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO, such as map material through Google Maps (hereinafter “plug-ins”).

Google Maps: On our platform, map material is provided by Google Maps, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). These plugins are identified by a Google logo in a map section. If you call up a page of our website that contains such a plugin, your browser will establish a direct connection to the Google servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. Through this integration, Google receives the information that your browser has called up the corresponding page of our platform. This information (including your IP address) is transmitted by your browser directly to a Google server in the USA in order to establish the connection and stored there. For its part, Google assures that it complies with the basic data protection regulations in all its cloud services. You can find further information on this in Google’s privacy policy (https://policies.google.com/privacy).

Speicherung von Daten

If you send an enquiry to Careloop, Careloop will save the course of communication with you as well as the information and data (e.g. e-mail address) transmitted within the scope of this communication in order to answer your enquiry and further enquiries. Careloop deletes the corresponding data after storage is no longer necessary, or restricts processing if legal retention periods exist.

Our contact form

If you have any questions or concerns, we offer you the possibility to contact us via a contact form provided on our website. In order to do so, a valid e-mail address is required so that we know who the request comes from and we are able to send you an answer. Further information can be given voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO to protect our legitimate interests.

The personal data collected by us for the use of the contact form will be automatically deleted after processing is complete, provided that there are no legal storage obligations. In the case of Art. 6 para. 1 lit. f DSGVO, you can object to the processing of your personal data at any time.

Data Security

We take all appropriate technical and organizational security measures to protect your data from manipulation, loss, destruction or unauthorized access by third parties. Our systems are secured against unauthorized access. However, we expressly point out that the Internet does not permit absolute data security despite all technical precautions. We are not liable for the actions of third parties.

Your rights against Careloop

With regard to the personal data concerning you, you are entitled to the rights of information, correction or deletion, restriction of processing, opposition to processing and data transferability. Careloop is at your disposal for any requests or communications from users at the address indicated. We would also like to point out that user data can only be deleted if there are no legal provisions to the contrary. Information is always transmitted in electronic form (by e-mail). If you choose to provide information by e-mail, the e-mail address you provide (both sender and recipient) will not be used for any other purpose than to provide information and your documentation. You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. Should we be legally obliged to pass on data to local, state, national or international authorities, we will comply with this obligation. Furthermore, we will disclose data to third parties if required by applicable laws and regulations. In addition, we may disclose information in order to investigate, prevent, or take appropriate action regarding illegal activities or suspected fraud, or to enforce or apply our contracts and licensing rights.

Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, if there are reasons for doing so arising from your particular situation or if the objection is directed against direct advertising; this also applies to profiling based on these provisions. In the latter case, you have a general right of objection, which we will implement without stating a special situation. We will no longer process personal data unless we can prove compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims. If you wish to exercise your right of revocation or objection, please send your request by e-mail or post to the address given at the beginning and end of this document, clearly identifying yourself.

Up-to-dateness and amendment of this data protection declaration

This privacy policy is currently valid and has the status from March 2020.

Due to the further development of our platform and offers on it or due to changed legal or official requirements, it may become necessary to amend this data protection declaration. We, therefore, reserve the right to change this data protection declaration. The current data protection declaration can be accessed and printed out at any time here on our website.

Do you still have data protection questions?

We look forward to hearing from you if you have any questions, queries or suggestions regarding data protection. Please address your written concerns:

Careloop from Pflegista UG (haftungsbeschränkt) Glockenturmstr. 22k 14055 Berlin, Germany

or

datenschutz@careloop.io

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